Being a budget-friendly airline, southwest is the most preferred airline for passengers. Although it offers exemplary online services to its passengers but most of us still desire for human assistant for our flight queries. Hence, if you have any queries related to your reservation, booking status, refunds or cancellations then you can easily talk to a person at Southwest following a few basic steps below!
1.Start by dialling the toll-free number and keep your keypad open to follow the IVR instructions
2.Next, tap 1 if you have issues with your rapid rewards account
3.For making a new booking, press 2
4.Press 5 if you have any questions regarding baggage, check-in, seats or flight change rules
5.And if you wish to speak to a live person at Southwest Airlines for flight cancellation or refund then press 9. But if you are calling the airline for flight change, cancellation or refunds then keep all your related travel documents handy along with a pen and paper to avoid distractions during the call.
If the call takes too long to connect then you can also do a live chat with the airline’s customer executive. Just visit the official website or mobile app of Southwest and navigate to the contact us page. Now, click on the contact options and choose the live chat option. Just provide your name and pre-registered email ID and a representative will connect with you in less than a minute.